Sewer And Water Line Warranty

Residential property owners are responsible for the maintenance of the buried water and sewer lines that run from the public (main) connection to the exterior of their home. When these lines break, leak or clog, the homeowner is often surprised to learn that it is not a municipal responsibility, and that their insurance will not cover this expensive repair.

As an LAS-preferred service partner, Service Line Warranties of Canada (SLWC) will provide this low-cost warranty offering to any Ontario municipality, large or small, with a standard rate structure and coverage levels for all residents.  The low rates and enhanced coverage levels are possible through LAS’ influence and the buying power of the Ontario municipal sector.

SLWC staff are available to present the Sewer and Water Line Warranty offering to your council and after council endorsement, will work to obtain the necessary information and establish a roll-out campaign for your municipality.

With the SLWC model, work is always performed by licensed, local contractors, to ensure a timely response with adherence to the local code requirements.  

Monthly or annual pricing available by region.
 
The program provides protection from the point of entry at the home to the municipal responsibility for the following amounts:

  • External Water Line Coverage = $5,000
  • External Sewer Line Coverage = $8,000

As a Councillor of the City of Hamilton, Ontario, a number of my constituents have conveyed very positive experiences with the Service Line Warranty of Canada (SLWC) program from initial enrollment to claims. When calling with an emergency, the response from SLWC has been timely and we appreciate the use of professional, approved local plumbers.

In addition to being a supporter of the program, I am a grateful customer of SLWC. On this past Christmas Eve, I required plumbing services, and the fact that it was the day before the holiday could have presented a challenge to finding service.  However, I placed a call to SLWC who dispatched a local contractor, to quickly attend to my problem. The City of Hamilton worked with SLWC to communicate the benefits this optional program provided and not only have we had positive response from our residents, but we have seen more than 12,000 of them enroll. I would highly recommend the SLWC program to other cities.
Tom Jackson, Councillor, City of Hamilton
 
The City highly recommends this service to other municipalities because it offers residents a low cost solution to the problem of dealing with broken, leaking, clogged or even frozen water and sewer lines. We have received many compliments from residents for having made this service available to them. Even those who choose not to enroll in this optional program are better educated about their service line responsibilities which is very important to the City.
John Savoia, Financial Planning and Policy, City of Hamilton

SLWC FAQ

Contact

For further information, please contact Fernanda Lazzaro, Customer Service Representative,  416.971.9856 x369.

Program Partner

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Participating Municipalities

Town of Arnprior
Township of Assiginack
Town of Atikokan
Town of Bancroft
Municipality of Bayham
Township of Billings
County of Brant
Municipality of Callander
Township of Dubreuilville
Municipality of Dutton Dunwich
City of Elliot Lake
Town of Fort Frances
Township of Georgian Bluffs
Town of Goderich
Town of Gore Bay
Town of Grand Valley
Municipality of Grey Highlands
Town of Hanover
Township of Hornepayne
City of Kenora
Municipality of Killarney
Municipality of Kincardine
City of Kingston
Town of Lincoln
Township of Loyalist
Town of Malahide
Township of Manitouwadge
Town of Mattawa
Township of McGarry
Municipality of Meaford
Town of Niagara-on-the-Lake
Township of North Glengarry
Township of North Huron
Township of the North Shore
Township of Oro-Medonte
Town of Parry Sound
Regional Municipality of Peel
Municipality of Port Hope
City of Quinte West
Township of Ramara
Town of Saugeen Shores
Town of Shelburne
Town of South Bruce Peninsula
Municipality of South Dundas
Township of South Glengarry
Township of South Stormont
Township of Southgate
Municipality of Southwest Middlesex
Town of Spanish
Township of St. Clair
Township of Stirling-Rawdon
Town of Tecumseh
Municipality of Temagami
Municipality of Wawa
City of Windsor