Sewer And Water Line Warranty

Providing Sewer & Water protection for homeowners in any Ontario municipality.

Program Benefits

  • All warranty work performed by local contractors whenever possible
  • No cost to the municipality
  • Homeowner participation is voluntary
  • SLWC CARES program for low income residents
  • The SLWC program is offered at no cost to the municipality and requires no municipal resources, ongoing administration, legal or financial risk
  • Repairs are completed by licensed local contractors, with appropriate permits, completed to code, guaranteed for 1 year and monitored closely through customer satisfaction surveys
  • provides residents with affordable financial protection while helping municipalities reduce service complaints, emergency calls, and confusion around ownership responsibilities

Program Information

  • Many homeowners are unaware that water and sewer service lines on private property are the homeowner’s responsibility — not the municipality’s. The SLWC program helps close this awareness gap through clear, educational communications.
  • Unlike homeowner insurance, which typically covers water damage but not the repair or replacement of failed water or sewer service lines, SLWC programs cover the service line itself — with no deductibles and full end-to-end service
  • With aging infrastructure, freeze-thaw cycles, and increased strain on underground services, unexpected service line failures are becoming increasingly common for homeowners
  • Mailing lists respect Canadian privacy laws
  • A simple enrollment process for your ratepayers

Testimonial

“The City highly recommends this service to other municipalities because it offers residents a low cost solution to the problem of dealing with broken, leaking, clogged or even frozen water and sewer lines.”
John Savoia, Financial Planning and Policy, City of Hamilton
 

“Council was very pleased to support the programs offered through Service Line Warranties of Canada (SLWC) for the residents of Manitouwadge. I am aware that many households are now signed up for this low cost and essential warranty service. I am so happy to hear that a local resident was able to have their water service line repaired, at no cost, through their CARES foundation program. SLWC is a great corporate citizen and they provide a much-needed service to our residents.”
Mayor, Township of Manitouwadge

Contact

Fernanda Lazzaro, LAS Customer Service Representative 
416.971.9856 ext. 369   |   flazzaro@amo.on.ca

Adam Moede, Manager, Partnerships 
Service Line Warranties of Canada  |  amoede@slwofc.ca
 

Program Partner

SLWC Logo